Sunday, May 11, 2008

A Review of DSL Internet Service

Everyone wants DSL Internret service these days. Dial-up is just too slow for the way we use the Internet today. We want our DSL service fast and we want it for a reasonable price. There are many companies that now offer broadband DSL service. There are plenty of advantages with using DSL.

The standard package for most DSL service includes things like a choice of online services, such as Yahoo and MSN. They offer technical service that is live all the time, they usually have a standard 30 day guarantee for services, so that if you are not happy with them as your ISP, you can ask for a full refund if it is within thirty days. Many also offer you the option of having multiple email addresses, so that everyone in the family can have their own. They also give you 10 MB of web space for you to use. All this can be yours for a fairly reasonable price if you choose to sign up for a one-year contract. If you prefer to have a monthly service, it will cost you more per month.

Make sure that you compare the various facets of DSL Internet service. These areas are all important and complile a composite image of how good the Internet service is. Overall cost is one area. This is measured by how competitive the prices really are, and that your bill is accurate. How quickly they respond to and fix any billing problems or changes are also part of that category.

Another area that is measured includes image. You want to go with a company that appears to have a good reputation among ISPs, and represents their services and prices honestly. Their performance and reliability is also considered to be very good. As for customer service, which rates how quickly problems are solved, how friendly and helpful their customer service reps are and the satisfaction of customers, they are considered to be as good as other ISP providers. They are also comparable in their email services, which measures how quickly you can send and receive email.

Overall, you want to choose a DSL Internet service that appears to be working to provide a good service to their customers and seems to care about making sure that service is one of the best available.

The key is to find the plan that best suits your needs for a price that you can afford. If you think that you have the right DSL service for you, check out their website and find out if they offer DSL service in your area. However, it always makes sense to comparison shop before making a final decision.

Bob Hett has extensively covered the Internet Service Provider industry as an analyst and has researched the various companies for factors based on price, reliability, support and overall quality. Learn more at DSL Internet Service.

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